These Terms & Conditions govern your use of 88fr — including how your account is created, how transactions are processed through bKash, Nagad or Rocket, and what we expect from both sides. Access to 88fr depends on your local law and eligible regions; by continuing to use the platform, you confirm you have read and accept what is written here.
Account access rules
bKash, Nagad, Rocket transaction terms
User rights and obligations
Policy contact route
POLICY POSTURE
How These Terms Apply to Your 88fr Account
These Terms & Conditions form the full agreement between you and 88fr when you open an account or carry out any activity on the platform. They apply from the moment you complete the account registration process and remain in effect for as long as your account exists. Where your activity involves a payment transaction — whether you fund your account through bKash, initiate a transfer via Nagad, or route a deposit through Rocket — the specific transaction rules set out in our payment section also form part of this agreement and must be read alongside these terms. We may update these Terms & Conditions when our operating conditions change. When we do, we will post the revised version at this address, and the date shown at the foot of the page reflects the most recent revision. Continuing to use your account after an update means you accept the revised terms. If any part of these terms conflicts with a specific product rule or promotional notice published on the platform, the specific rule takes precedence for that product or activity only. Everything else defaults to what is written here. Access to 88fr is subject to applicable local law in your region; if local law restricts or prohibits access, these terms do not override that restriction.
bKash
Nagad
Rocket
Upay
Bank Transfer
SCOPE AND COVERAGE
What These Terms Cover and What They Do Not
These Terms & Conditions define the exact boundaries of your relationship with 88fr. Understanding what falls inside and outside this policy helps you know where to look if a question or dispute arises. Third-party services — including the mobile-money networks that process your bKash, Nagad or Rocket transactions — operate under their own separate terms, and we have no authority over those.
Account Access
Rules around account creation, login credentials, verification steps and suspension are fully within this policy's scope. If your account is restricted or closed, the terms here explain the process we follow and the steps available to you.
Transactions
Deposits and withdrawals processed through bKash, Nagad or Rocket are covered to the extent 88fr controls the instruction. Once a payment instruction leaves our system and enters the mobile-money network, that network's own terms apply.
Site Content
Game content, odds, platform features and any notices published on the 88fr site fall under this policy. Content accuracy, availability by region and access eligibility are all addressed within these terms or in the published product notices linked from the site.
Third-Party Services
Payment processors, game studios and any external service you reach through a link on the 88fr platform operate independently. We do not carry responsibility for terms, decisions or errors originating from those third parties, and this policy does not bind them.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under These Terms
Your account gives you several practical rights you can exercise at any time through your signed-in account area. You can review your full transaction history — every bKash, Nagad or Rocket movement recorded against your account is listed there with a timestamp and reference number, so you can cross-check against your mobile-wallet statement without contacting support. If your account details — including your registered mobile number, name or contact email — are inaccurate, you can request a correction by raising a query through the support route. We cannot process corrections that are not accompanied by the relevant account verification. If you want to close your account, you can submit a closure request through the same channel; closure does not erase your transaction record, which we retain for the period required under our data retention practice. For any question about how these terms apply to a specific situation on your account, the support team is the right first contact. We do not accept term disputes raised by a channel other than the published support route.
Review Transaction Records
Open your signed-in account area and navigate to the transaction history section. Every deposit and withdrawal — whether through bKash, Nagad or Rocket — shows a reference number and timestamp you can use to verify against your own wallet record.
Correct Account Details
If your registered name, mobile number or email is wrong, contact support with your account reference and the correct information. Corrections are processed only after the verification step shown in the support flow is completed.
Raise a Policy Question
Any part of these terms you want clarified can be submitted through the published support route. Include your account reference and the specific clause or situation you are asking about so we can respond accurately.
Request Account Closure
Submit a closure request through the support channel. We will confirm the closure and advise on any pending transaction that needs to be resolved before the account is deactivated. Your records remain accessible to us for the retention period.
CONTACT ROUTES
How to Reach 88fr About These Terms
If you have a question about any clause in these Terms & Conditions, or if you need to raise a dispute related to your account or a transaction, use the contact routes published on the 88fr site. We do not accept policy queries through channels that are not listed there, as we cannot verify your identity or account status through unlisted routes.
Live Chat
Open the chat widget from any page on the 88fr site while signed in. State your account reference and the specific term or transaction you are querying. This is the fastest route for account-level questions.
Email Support
Send your query to the support email address published in the 88fr contact section. Include your account reference, the clause or transaction reference, and a clear description of your question or concern.
Help Centre
The 88fr Help Centre lists answers to common Terms & Conditions questions, account access issues and transaction query steps. Check there before submitting a support request, as many policy questions are addressed in the published articles.
HOW WE HANDLE THIS
Policy Handling, Data and Account Security
We maintain these Terms & Conditions as a live document — when we revise them, the updated version replaces the prior one at this address, and we do not keep archived versions in the public-facing site. Your account data, including your payment method records for bKash, Nagad and Rocket, is held under the data handling practices described in our Privacy Policy, which you can access from the site footer. If you believe your account has been accessed without your authority, report it immediately through the published support route so we can flag the account and advise on next steps.
Data Handling
Account data — including your registered mobile number, transaction references and wallet method on record — is held in line with our Privacy Policy. We do not share your personal account data with third parties except where required by the payment processing chain you initiated.
Cookie Practice
We use cookies to keep your session active and to remember your account preferences across visits. Our cookie policy, linked from the site footer, explains what is collected, how long it is held and how you can adjust your browser settings to limit it.
Account Security
You are responsible for keeping your login credentials private. If you suspect unauthorised access, use the published support route to report it right away. We will advise on the verification steps shown in the support flow to secure your account.
Requesting Changes
To request a change to the account details held against your record, or to ask how a specific term applies to your situation, contact us through the live chat or email route. All change requests require account verification before we action them.
TERMS FAQ
Common Questions About These Terms
These are the questions we see most often about the 88fr Terms & Conditions. If your question is not covered here, use the support contact routes listed above.
Do these Terms & Conditions apply to my bKash and Nagad transactions?
Yes. Any deposit or withdrawal you initiate through bKash, Nagad or Rocket is covered by these terms to the point where the instruction leaves our system. From that point, the mobile-money network's own terms apply. Both sets of terms are in effect simultaneously for that transaction.
How will I know if the Terms & Conditions have been updated?
When we revise these terms, the updated version is posted at this page address and the revision date at the foot of the page changes. We do not send individual notifications for every update, so we recommend checking this page periodically, especially before a large transaction.
Can I use 88fr if local law in my region restricts access?
Access to 88fr depends on your local law and the eligible regions we serve. If local law in your region restricts or prohibits access to platforms like ours, these Terms & Conditions do not override that restriction. It is your responsibility to check the rules applicable in your location before using the platform.
What happens to my transaction records if I close my account?
Closing your account does not erase your transaction history from our records. We retain that data for the period set out in our data retention practice, as described in the Privacy Policy. You will no longer have access to the account area once closure is confirmed, so download any records you need beforehand.
How do I dispute a transaction that I think was processed incorrectly?
Open your transaction history in the signed-in account area, locate the reference number for the transaction in question, and submit it through the live chat or email support route with a clear description of the issue. We will review the record against what our payment system logged and respond through the same channel.
Who do I contact if I think my account has been accessed without my permission?
Contact us immediately through the live chat route published on the site. Do not wait. Our support team will walk you through the verification steps shown in the support flow to secure the account. Acting quickly limits any further unauthorised activity while we investigate.