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88fr Mobile / Sports
YOUR DATA RIGHTS

88fr Privacy Policy: How We Handle Your Account Data

At 88fr, we take a straightforward approach to privacy — we collect only what we need to run your account, process transactions through your chosen wallet such as bKash or Nagad, and keep your records secure. What we do with that data, and what choices you have over it, is set out clearly in this policy.

  • Account data transparency
  • bKash and Nagad transaction records
  • Your right to review and correct
  • Bangladesh-eligible access only
POLICY POSTURE

What This Policy Covers and How We Apply It

This privacy policy describes how 88fr collects, uses and retains information when you create an account, make a deposit, or browse the platform. The information we hold depends on how you interact with us: a basic account requires an email address and a confirmed payment method; adding a mobile wallet such as bKash, Nagad or Rocket adds the transaction identifiers associated with that wallet to your record. We do not sell your personal data to third parties, and we do not share wallet details with any party that is not directly involved in processing your transaction. Data we collect falls into three broad categories: account identifiers you provide at registration, transaction records generated when you fund or withdraw from your account, and device or session data collected automatically when you access the site. Session data — browser type, IP address, approximate region — is used to maintain your login session and detect unusual access patterns. Retention periods vary by data type and by the requirements of the region from which you access the platform. Access to 88fr and the scope of this policy depend on your local law and eligible regions. Where local requirements conflict with our standard approach, the more protective standard applies to your account.

  • bKash

  • Nagad

  • Rocket

  • Upay

  • Bank Transfer

POLICY BOUNDARIES

Where This Policy Applies to Your Account

Not every interaction with 88fr falls under the same set of data rules. Understanding the boundary helps you know which protections apply to your information and where to look when you have a question about a specific record or service.

  • Account Access

    When you log in, register or update your account details, this policy applies in full. Your email address, password hash and session tokens are covered by the retention and access rights described here. You can review these details from the account settings page at any time.

  • Wallet Transactions

    Deposits and withdrawals made through bKash, Nagad, Rocket or Upay generate transaction identifiers that are stored alongside your account record. These records are subject to this policy. The payment processor — not 88fr — holds the wallet-side record under its own privacy terms.

  • Site Content and Browsing

    Page visits, game category views and session activity are logged for platform performance and account security purposes. This data is anonymised after the session ends unless your account was authenticated. We do not use this data to build a marketable profile or share it outside the platform.

  • Third-Party Services

    Links to external sites, payment provider portals and any third-party tools accessible from the platform operate under their own privacy terms. Once you leave 88fr to complete a bKash or Nagad transfer, for example, the data handling is governed by that provider, not this policy.

ACCOUNT HOLDER ACTIONS

Practical Steps You Can Take Under This Policy

Your account data is not locked away. Several concrete actions are available to you at any point, and you do not need to submit a formal legal request to use most of them. From the account settings page you can review the personal details we hold, update your email address or contact number, and check the transaction history tied to your bKash, Nagad or Rocket deposits. If something looks wrong — an incorrect name, an outdated contact detail, or a transaction you do not recognise — you can flag it directly through the support contact routes listed in this policy. For requests that go beyond self-service, such as asking us to delete your account record or asking what data we shared with a payment processor during a specific transaction, we handle those through our written support channel. We aim to respond with the information held in your account rather than a generic acknowledgement. Eligibility for certain data rights may depend on your local law and the region from which you access the platform.

  • Review Your Records

    Open the account settings page while logged in to see the personal details and contact information currently held against your account. Transaction history, including wallet-based deposits, is listed in the transaction log within the same area.

  • Correct Account Details

    Update your name, email or registered contact number directly from account settings. If the field is locked — as some payment-linked fields are after verification — contact support with the correction you need and we will action it after confirming your identity.

  • Raise a Data Question

    If you want to know exactly what data we hold, how long we keep it, or whether it was shared with a third party during a transaction, send the question to our support team in writing. Include your registered email so we can locate the correct account record.

  • Request Account Closure

    Account closure requests are handled through the support contact routes below. On closure, we retain only the minimum transaction records required by applicable requirements for your region. All other personal data is removed from active systems.

CONTACT THIS POLICY

How to Reach Us About Your Privacy

If you have a question about this policy, want to correct a record, or need to raise a concern about how your data was handled during a bKash or Nagad transaction, the routes below are the ones we monitor for privacy-related queries. Use the channel that suits your situation — written queries receive a written record you can keep.

  • Live Chat

    Start a live chat session from the support icon on the site. Describe your query clearly and mention that it relates to your account privacy. The agent will log the request and escalate it if it requires account-level access.

  • Email Support

    Send a written query to the support email address published on the site's contact page. Written requests are the right route for correction requests, deletion requests or questions about what data was shared with a payment processor.

  • Account Help Page

    The account help section of the site covers the most common privacy-related actions — reviewing your record, updating contact details and reading the current version of this policy. Check there first for self-service steps before opening a support request.

DATA HANDLING DETAIL

How 88fr Manages Your Data Day to Day

Behind this policy are specific practices that apply to every account, every session and every transaction processed through bKash, Nagad, Rocket or Upay. We describe those practices here so you know what is happening, not just that something is happening.

  • Cookies and Session Data

    We use session cookies to keep you logged in and functional cookies to remember your account preferences. Analytics cookies, where present, collect aggregate traffic data only and are not linked to your personal account record. You can manage cookie preferences through your browser settings.

  • Account Security

    Access to your account data inside our systems is limited to the team roles that need it to operate the platform. We do not give payment processors access to your account history beyond the transaction identifiers required to complete or dispute a specific transfer.

  • Data Retention

    We keep account records for as long as your account is active and for a period after closure as required by applicable regional standards. Transaction records linked to bKash, Nagad or Rocket deposits are retained for the period required in your eligible region, then removed from active storage.

  • Policy Updates

    When this policy changes in a material way, we update the version date at the top of the page and notify you through the contact address on your account. Continued use of the platform after notification means you have had the opportunity to review the changes.

PRIVACY QUESTIONS ANSWERED

Common Questions About This Privacy Policy

These are the questions we hear most from people reading this policy for the first time. If yours is not here, reach us through the support routes listed above.

What personal data does 88fr collect when I open an account?

We collect the details you provide at registration — typically your email address and a contact method — plus the transaction identifiers generated when you link a payment method such as bKash or Nagad. We also collect session data like browser type and approximate region to keep your login secure.

Can I see what data 88fr holds about my account?

Yes. Log in and open the account settings page to review the personal details and transaction history we hold. For a more complete record — including any data shared with a payment processor — contact support in writing with your registered email address, and we will respond with the account-level detail.

Does 88fr share my bKash or Nagad transaction data with other companies?

We share only the transaction identifiers necessary to process or dispute a transfer with the relevant payment provider — bKash, Nagad, Rocket or Upay as applicable. We do not sell account or transaction data to advertisers, data brokers or any other third party outside the transaction chain.

How long does 88fr keep my data after I close my account?

After account closure we retain only the minimum transaction records required under applicable standards for your eligible region. Personal details such as your email address are removed from active systems. The exact retention period depends on your local law and the region from which you accessed the platform.

How do I ask 88fr to correct or delete my personal data?

For corrections you can make yourself — email address, contact number — use the account settings page directly. For corrections to locked fields or for deletion requests, contact support by email with the specific change you need. Include your registered email so we can locate the correct account record quickly.

Does this privacy policy apply if I access 88fr from Bangladesh?

This policy covers all accounts on the platform. Access to 88fr and the data rights available to you depend on your local law and eligible regions. Where local requirements provide stronger protections than our standard approach, those stronger protections apply to your account data.